Our Mission Statement
The mission of our dental practice is to provide award winning dental care in a state-of-the-art environment with careful attention to detail and deep personal respect.In addition, we take special interest in helping the fearful or sensitive patient, who may have had difficulty before, and may be avoiding dental treatment because he or she has memories of treatment in the past.
Guiding principles
We apply the following guiding principles to everything we do:Being Present
We only see one patient at a time (No double-booking). You have our full attention during your visit from every member of the Magicsmiles Team.
Being Authentic
We are only recommend treatments that serve your wishes in the most predictable and protective way possible.
Being Inclusive
We base our measure of success on the quality of the relationship we have with each patient, as well as on the quality of the dental service we provide. We continually look for feedback to adapt our quality and service.
Being Responsible
We use only the best materials and dental laboratories. All instruments go through a decontamination cycle and vacuum steam autoclave for sterilization. All services are rendered with the latest techniques available.
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CLICK HERE to make an appointment or ring 01254 208044 to speak with one of the Magicsmiles Team.
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In addition...
We provide a written treatment plan, identifying any dental problems that can be identified, together with any treatment we can recommend. The fees are agreed with you in advance, so that there are no surprises.We don't keep working if you are not 100% adequately comfortable - ever.
We offer registration plans to help spread the cost of regular preventive dental care with predictable monthly payments.
We never hesitate to assist any patient who wishes to review any of our services or the recommendations we provide.
Magicsmiles complies with the regulatory framework of the General Dental Council and the Care Quality Commission, and operates an inhouse complaints and feedback system run through the Practice Manager. Where a satisfactory outcome cannot be agreed, the Dental Complaints Service may be approached for an unbiased view.